Help & FAQ

Choosing your tee or hoodie

How do I choose a size?

Check the measurements and fit notes for the exact product you want. Compare them with a similar garment you already wear, using the same measurement method and units. Our Size Guide walks you through the process.

Will the same size fit the same in every style?

Not necessarily. Tees and hoodies can use different garments and cuts. Review each product separately, and ask us before ordering if a measurement is missing.

Where can I find fabric and color options?

Use the individual product page for available sizes, colors, materials, and design details. If you need a detail that is not listed, contact us with the product name.

Looking after your garment

How should I wash my shirt or hoodie?

Follow the sewn-in care label and any product-specific instructions supplied with your garment. Read our Care Guide before the first wash.

Orders and support

How do I ask about an order?

Use our Contact page and include your order number, the email used at checkout, and a short description of your question. Do not include payment-card details or passwords.

What if my item arrives damaged or is not what I ordered?

Contact us with your order number and a description of the problem. Keep the item and its packaging, and take clear photos so the issue can be reviewed.

Can I change a size, color, or address after ordering?

Contact us as soon as you notice the issue and explain the change you need. A request does not guarantee that an order can be changed.

Where can I ask about delivery or returns before buying?

Please contact us with the item you are considering and your question before placing an order.

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